We exist for one reason – to do the right thing. Period.
In our world insurance is about more than pumping out quotes, hitting quotas or clocking claims – anyone with a heartbeat in our industry can do that. Doing the right thing is about how we live our story with honour, and it changes the way you think, serve and act.
Doing the right thing speaks to everything we do as a team when it comes to insurance, community and choosing the type of insurers we want to work with. It determines the principles that guide us, it reflects the steps we’ll take to help our customers, and it serves as the anchor for our strong belief in giving back to people.
Whether it’s sharing advice that might surprise you, being there when you need us, or making life a little easier when you least expect it – we’re there. Being ‘Defenders of Honour’ isn’t about always being profitable, and it doesn’t necessarily make us popular with insurance companies during a claim – but at the end of the day we’re okay with that because we all agree it was the right thing to do.
Meet your Defenders How we live with honour